Our membership to the Travel Trust Association provides 100% Financial Protection for you, giving you complete peace of mind
The Travel Trust Association guarantees to financially protect the monies paid by you to us for your booking in the event of our financial failure. Furthermore, where you have booked a flight or flight inclusive holiday, all monies paid by you are also ATOL protected by the Civil Aviation Authority.
*ATOL logo & number of TTAFS Ltd
We comply with EU Package Tour Regulations 1992 through our membership to the Travel Trust Association
If your holiday includes flights your holiday will be covered by the ATOL Angel system. Group ATOL allows us to provide ATOL cover via the ATOL Angel system for flight only and flight plus bookings by booking the product as a retail agent of TTAFS Ltd.
ATOL Angel is a first for the travel industry. It allows us (Greig Smith Travels Ltd) to book the separate elements directly with our suppliers and then combine the products into a package under the group ATOL with TTAFS Ltd (part of the TTA / Travel Network Group/ Honeycomb Holidays) ATOL number 10300.
Read more about ATOL Angel here.
How the TTA Protects Your Money And Holiday
Every Travel Trust Association member deposits your money into the Trust Account. A Trust Account is a bank account designated to hold the customer's money.
Your money remains in the Trust Account and is supervised by an appointed trustee who is either a banker, chartered or certified accountant or a solicitor. Both the Travel Trust Association members and the trustee are required to authorise payments from the trust account.
In addition to being held in trust, you also have a financial guarantee from the Travel Trust Association. TTA will guarantee the financial obligation of its members up to a maximum any one passenger of £11,000. So if you paid £2,000 we guarantee we will reimburse the loss of the £2,000, where it is not available for you from the Trust Account.
Therefore, the Trust Account plus the guarantee will ensure that all the money which you have paid is safely protected and available to reimburse the money paid. When you make a booking, you will be supplied with a guarantee certificate – you can see the terms of our guarantee on our website www.traveltrust.co.uk/guarantee.
Should the TTA member become insolvent, in most instances your money will still be held within the TTA member’s Trust Account by the designated Trustee, and available to pay for your holiday. If because of fraud or dishonesty the money is not there, then the guarantee is available to reimburse your loss. In some cases your holiday may continue as the providers or suppliers have already been paid. Where you have only paid a deposit and still have an outstanding balance, your holiday may be unaffected and by paying the balance your holiday will continue as planned. Where possible, attempts will be made to ensure that you can carry on with your original holiday arrangements.